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Facebook Wi-Fi Captive Portal EOL Notice

By Greg_Weaver posted 05-23-2023 12:53 PM


Due to recent changes implemented by Facebook, we regret to inform you that the Facebook Wi-Fi service will no longer be available after June 12, 2023. Please note the following:


Beginning with the next major software release, targeted for Q4 of this calendar year, the Aruba Instant On app will no longer support the configuration of Facebook Wi-Fi. We recommend modifying your network’s configuration to other portal authentication methods before the June 12, 2023 End of Life date. Proactively changing your network’s authentication configuration will allow end-users to continue connecting with your newly elected authentication method. If the configuration is not modified, end-users will be unable to authenticate via Facebook Wi-Fi after June 12, 2023.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding. Please consult the Facebook Help Center at  https://www.facebook.com/help for concerns or questions.




All customer Guest Networks setups should be reviewed, and the Facebook Wi-Fi service option should be de-selected.

To de-select Facebook Wi-Fi service on the Aruba Instant On mobile app, follow these steps:


  • Tap Networks from the Aruba Instant On home page


  • Select an active Guest Network with Facebook Wi-Fi captive portal enabled


  • Under Security select “Customize guest portal link”


  • Tap the drop-down arrow at the right-hand corner of the screen and select an alternative option below:


  • Configuring Internal Captive Portal
  • Configuring External Captive Portal

For additional details see the Captive Portal steps in our Mobile and Web configuration guide


You can also view a quick How To Create a Captive Portal video here via the built-in Captive Portal in the Aruba Instant On App. Also, check out our Captive Portal Integration Partners here.