Upcoming Community Updates and Maintenance Window

By Jamie E posted 10-14-2020 12:39 PM


The community team has been working on quite a large update for the Instant On communtiy and members for a while now and the time to launch is drawing near. Rest assured that the content and the support will ALWAYS be our priority, but we’ve had a bit of extra time to spend on getting the platform up to the same level as the content and peer to peer support you all have always provided and come to expect.

In order to launch this update we are going to have to put the community in a read-only state for 2 days (Oct. 27-29) in order to get all of the content and data synced up. So hang in there with us. We realize this is less than ideal but it is only a short window and we feel you will love the finished product and the additional features will be worth the maintenance window.

Thank you for your patience, if you have any questions let us know below.

1 comment


11-20-2020 07:13 PM

I feel forum update didn't go well.
Old (pre-maintenance) user accounts are still locked, they can't log in anymore. Is this going to be fixed? Is this 'reset' intentional?