@eisen Make sure that you have HTTP, HTTPS, and NTP open on your firewall. If this does not help please reach out to support for assistance.
@eisen Chat support is still TAC support just through a chat session.
@GThiesen But chat support cannot solve the problem.This is a new device, but it has been over 90 days since I got it.No console, reset not work，what can I do next?Throw it as trash？
@eisen Please reach out to support via chat and give them a chance to assist you and if the AP is not working they can start the process to get the AP replaced for you as the warranty is 1 year.
@GThiesen Chat support can not access or "No agent are currently available, please try after sometime".
give up all hope.