@dippy Instant ON is a cloud-based solution and is managed through this interface and has 2 accounts that can manage the portal.
@dippy Applications are stored for last 24 hours of usage. Alert history for the last 7 days.
@dippy - You may want to review our Data Processing and Security policy that details the user data collected.
Here's an excerpt from Instant On DPSA:
Customer Personal Data
Instant On knows the following user information