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Temporary Outage - Instant On Mobile App

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  • 1.  Temporary Outage - Instant On Mobile App

    Posted 11-25-2020 03:11 PM

    This problem had been resolved. If you are still experiencing this problem please let us know.

    Aruba Instant On Customers and Partners: 

    The Aruba Instant On solution is currently experiencing a temporary cloud service outage. While Instant On switches and access points will continue to provide wired and wireless networking functions and services as previously configured, users may experience limitations in configuring the solution at this time. This may be affecting Instant On customer experience as follows:

    • Cloud LED on an Instant On switch and Status LED on an Instant On access point may turn solid Amber.
    • Users may not be able to manage, monitor, add or remove a given Instant On site and device via the Instant On app or the cloud portal.

    We apologize for any inconvenience. Rest assured, we are working diligently to restore the cloud service. We will inform you once the issue is resolved.

    Aruba Instant On Team



  • 2.  RE: Temporary Outage - Instant On Mobile App

    Posted 11-25-2020 05:51 PM
    Is there a rss feed or dashboard with Cloud portal status Information. At the moment 6 sites are down.

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    Jeroen Busschers
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  • 3.  RE: Temporary Outage - Instant On Mobile App

    Posted 11-25-2020 07:16 PM
    Hi

    There is no Feed right to monitor the status. We will remove the advisory as soon as the outage is resolved. Thanks for your patience!

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    Sharanya Prasad
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  • 4.  RE: Temporary Outage - Instant On Mobile App

    Posted 11-26-2020 08:10 AM
    could you give a status update?

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    Jeroen Busschers
    Operational Manager
    EXPRO it
    Hengelo
    074-8200204
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  • 5.  RE: Temporary Outage - Instant On Mobile App
    Best Answer

    Posted 11-26-2020 08:35 AM
    Jeroen@expro-it.nl" data-itemmentionkey="12f0b44a-9a7b-4d95-b98c-08de2047526b" href="https://community.arubainstanton.com/network/members/profile?UserKey=f1befff9-a16d-4bd1-ab11-de6e448f96ed" data-can-remove="False">@Jeroen@expro-it.nl This problem had been resolved. If you are still experiencing this problem please let us know.

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    Jamie Easley
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  • 6.  RE: Temporary Outage - Instant On Mobile App

    Posted 11-26-2020 09:22 AM
    Issue seems to have been resolved as far as i can see.

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    Yousch Karimi
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