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Surface pro 6 network issues with AP11D

  • 1.  Surface pro 6 network issues with AP11D

    Posted 12-12-2019 06:11 AM

    Dear,

    I have on my surface pro 6, wireless network issues when roaming in my home office from 1 AP11D to another AP11D.
    My surface pro network connection remains stable and fast, when connected to 1 AP. When I move to another location and the WiFi signal is picked up by the other AP, the network connection will drop after some time. The surface pro wants to connect to the other AP. Due to the distance, the signal is too weak and results in network drops.

    Surface pro network adapter Marvell AVASTAR Wireless-AC Network Controller
    Only my surface pro 6 has this problem. All other network devices work fine.

    Anyone having similar issues?

     



  • 2.  RE: Surface pro 6 network issues with AP11D

    Posted 12-13-2019 03:19 PM

    Problem solved! Fixed phone using bluetooth was interferencing with access point located nearby. It took me some time to figure this out, as I wasn't aware bluetooth was enabled on fixed phone (Gigaset DX800A).