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Poor WiFi signal on AP15

  • 1.  Poor WiFi signal on AP15

    Posted 11-19-2019 03:09 PM
    Hello everyone. I bought two brand new AP15 access points and am not satisfied with the WiFi range. My old router with built-in Wi-Fi has powered the whole house over two floors with WiFi signal. A single AP15 does not even manage to distribute the WiFi signal in one floor. Is there any way to optimize the range?


  • 2.  RE: Poor WiFi signal on AP15

    Posted 11-20-2019 11:22 AM

    @alarussa The AP15 is set to auto-optimize for signal strength. Please reach out to support and open a case to have them investigate your issues. 



  • 3.  RE: Poor WiFi signal on AP15

    Posted 11-21-2019 05:33 AM

    Hello GThiesen. Many thanks for your response. I have already opened a case two days ago. Unfortunately, no one has contacted us yet.