Instant On - Wireless

Hi, is it possible to mix RW and US Instant On AP in the same site?

@EduardoHG9 No you cannot mix regulatory domains in a single site.

Does that also mean I cannot mix RW and EU?

@Charmacas The region options for InstantOn AP's are the following. US, Japan, Isreal, Egypt, and Rest-of-World.

Where can I check the region of a AP already configured? Is there any where to look into Instant On APP? 

@EduardoHG9 The country set for the site determines your radio operations and regulatory domain. Once set for a site it cannot be changed you would need to delete and re-create the site.

I have the same problem as Eduardo. I bought 3 ap11 and 1 ap11d in USA. Recently I bought a 1930 switch and 1 ap15 from rw. Switch works fine bur cannot install ap15. If I delete and recreate the site will it be possible to mix Usa and rw?

@ricktera  You can't mix regulatory domains.

I understand that mixing regulatory domains is not allowed. Please ask the product team
to allow conversion of one regulatory domain to another by firmware upgrade. I suspect there is no technical reason why this is not possible. I too now have two (RW) AP17 units and can not add them to my US based site. I'm upset about it too. What is the real purpose of this distinction? Pricing controls? Please don't torture the customers like this.

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Gabriel Brint
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Original Message:
Sent: 10-20-2020 10:41 AM
From: Unknown User
Subject: Mix Instant On RW and US AP

@ricktera  You can't mix regulatory domains.

Hi Gabriel,

Due to regulatory restrictions, different countries have different allowed frequencies. Did you move to a new country recently with your devices?


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Aruba Instant On Communications
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Original Message:
Sent: 02-24-2022 11:21 AM
From: Gabriel Brint
Subject: Mix Instant On RW and US AP

I understand that mixing regulatory domains is not allowed. Please ask the product team
to allow conversion of one regulatory domain to another by firmware upgrade. I suspect there is no technical reason why this is not possible. I too now have two (RW) AP17 units and can not add them to my US based site. I'm upset about it too. What is the real purpose of this distinction? Pricing controls? Please don't torture the customers like this.

------------------------------
Gabriel Brint

Original Message:
Sent: 10-20-2020 10:41 AM
From: Unknown User
Subject: Mix Instant On RW and US AP

@ricktera  You can't mix regulatory domains.