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Android App (2.0) not showing details of guest network

  • 1.  Android App (2.0) not showing details of guest network

    Posted 05-08-2020 05:14 PM
    Hello,

    after installing v 2.0 of the android app I noticed that the Networks are now grouped in Employee and Guest Networks.

    I do have 2 Employee Networks, 1 Wired Network and 1 Guest Network.

    When I expand the Employee Networks, I can see Details on traffic and clients.

    But I can't see this if I expand my guest network.
    If I expand this network it is cut off so that I can't read these details.

    Maybe it is a display issue of the new version of the app.

    Bjoern


  • 2.  RE: Android App (2.0) not showing details of guest network

    Posted 05-08-2020 05:29 PM

    @Ibeme There is a newer version of the app 2.0.1.93 that you should be able to download that should fix your issues.



  • 3.  RE: Android App (2.0) not showing details of guest network

    Posted 05-08-2020 05:31 PM
    I already downloaded the new version of the app before opening this Thread.

    Unfortunatelly the issue persists.


  • 4.  RE: Android App (2.0) not showing details of guest network

    Posted 05-08-2020 06:33 PM

    @Ibeme  Here is a screenshot from my Andriod APP showing both employee and guest networks of clients and transferred data. If this is not what you are seeing that is not what is expected. Please reach out to support to get assistance in troubleshooting your APP on your device.

    https://www.arubainstanton.com/contact-support/ 

    20200508_152220.jpg

     



  • 5.  RE: Android App (2.0) not showing details of guest network

    Posted 05-09-2020 11:04 AM
    I opened a support case and this is currently being investigated