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Low Reach when AP chooses Channel 116 on 5GHz

  • 1.  Low Reach when AP chooses Channel 116 on 5GHz

    Posted 05-10-2020 03:10 AM
    Hi,

    due to the Firmwareupdates this week my APs were rebootet a few times.

    I do have several wired APs and 2 APs in the Basement that mesh to a wired AP15.

    I'm located in Europe.

    I noticed that, when the wired AP15 chooses channel 116, which is a DFS channel, it takes some time for the 5 Ghz signal to appear and the reach is very low.

    One of the meshed APs is directly bellow the AP15 and normaly I do have a good or medium signal on other channels.

    On channel 116 this signal is weak. Another meshed AP in the basement isn't able to connect at all because the signal is too weak when the AP is on channel 116.

    Any idea what could cause this?


  • 2.  RE: Low Reach when AP chooses Channel 116 on 5GHz

    Posted 05-10-2020 10:40 AM

    @Ibeme Please reach out to support and open a ticket for them to assist in troubleshooting this for you.



  • 3.  RE: Low Reach when AP chooses Channel 116 on 5GHz

    Posted 05-10-2020 02:42 PM
    I will contact support tomorrow on this matter. Smiley Happy
    Update: I opened a support case. Currently the tech support logs are investigated.