Instant On - Wireless

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  • 1.  Moving AP to another site

    Posted 08-27-2019 02:07 AM
    hi there I have just deleted the ap with serieal CNHTK9T79R from a site. (I deleted the site from the app) and then Im trying to add it to a new site, but the ap justs flashes green and I cant discover it. what to do?


  • 2.  RE: Moving AP to another site

    Posted 08-27-2019 07:49 AM
    I did the same and had no problem whatsoever with readding it to a new site.

    Did you wait until the AP did reset itself after you removed it from the site?

    At first I would just wait for the AP to sync and hopefully come to his initial state again.


  • 3.  RE: Moving AP to another site

    Posted 08-29-2019 06:10 PM

    well , I had the same error , but in my case I waited 2 hours the first time , this is normal ?



  • 4.  RE: Moving AP to another site

    Employee
    Posted 09-09-2019 06:29 PM

    It shouldn't take that long. Once you delete a site, please wait a couple minutes for the LEDs to start alternating between green and amber. Once the APs reach this state, feel free to disconnect them and move to a different site. It would work fine with no issues.



  • 5.  RE: Moving AP to another site

    Posted 08-27-2020 05:45 PM

    is it the same if i want to change mesh conection to wired devices? i have two APs, the main is wire but the other is mesh state but when i try to delete the mesh device and reconnect with wire the AP only flashing with led green and ambar and the app can´t found the devices deleted