Instant On - Wireless

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  • 1.  Adding AP via Serial

    Posted 03-15-2022 10:53 AM

    I see a strenge behaviour with the onboarding of devices. Last week I could easily add 8 AP to a site with their serials.

    Today im trying to add another one and the portal isn't asking for the serial, I can only start discoveries. This is kinda useless since the new AP is not located onsite yet but needs to join the site for testing purposes.

    Am I blind and there is a "add by serial" somewhere? 


    rene platt

  • 2.  RE: Adding AP via Serial

    Posted 03-16-2022 04:11 PM
    Hey Rene,

    It seems like you're trying a remote site access point that will not be discoverable as the access point will be in a different subnet. You have to create a new site and onboard the access point. 

    Aruba Instant On Communications

  • 3.  RE: Adding AP via Serial

    Posted 03-17-2022 02:57 AM
    The question is : Why?

    I worked around by restarting the single online AP in this network. While it was restarting I had the option again to join by serial.

    So the function is already there. You just dont offer it when an AP is online in the network. Which is bad in cases like mine.

    rene platt