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  • 1.  ARUBA 1930 no local cloud or connect button on the Web Interface

    Posted 11-07-2020 04:48 PM
    Hi, I don't have the local Cloud or Connect button on the web interface of my 1930 Aruba. I've done several RESET. I already had the case another but with a RESET it happened. Do you have an idea?

    Thanks



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    Bruno KLAPITA
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  • 2.  RE: ARUBA 1930 no local cloud or connect button on the Web Interface

    Employee
    Posted 11-09-2020 11:02 AM
    Bruno log in to https://portal.arubainstanton.com/  as it appears you have already onboarded the switch. Go into inventory and then select the 1930 and then click on the action tab and then switch to local management and you will then connect to the IP address of the switch then log in as admin no password and then reset the password when prompted.
    1930 switch


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    Greg Thiesen
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    Original Message


  • 3.  RE: ARUBA 1930 no local cloud or connect button on the Web Interface

    Posted 11-09-2020 11:11 AM
    Hi,

    Thank you for the answer, the switch has never been integrated into the cloud or Local, I never had the window asking me to choose local or cloud.

    Bruno

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    Bruno KLAPITA
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    Original Message


  • 4.  RE: ARUBA 1930 no local cloud or connect button on the Web Interface

    Employee
    Posted 11-09-2020 11:20 AM
    Take a look at the 1930 documentation getting started guide and configuration guide at the link below.
    https://community.arubainstanton.com/support/documentation

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    Greg Thiesen
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    Original Message


  • 5.  RE: ARUBA 1930 no local cloud or connect button on the Web Interface

    Posted 11-10-2020 10:28 AM
    It's ok thank you. The end customer was not doing the factory reset procedure well.

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    Bruno KLAPITA
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    Original Message