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1930 cannot be detected by instanton app

  • 1.  1930 cannot be detected by instanton app

    Posted 07-16-2020 12:43 PM

    Dear All, 

    I have turned on 1930 switch and connected it to internet via modem. Internet is working fine as i my laptop and mobile are both connected to the same.

    But when i try to search 1930 on app, it doesnt show me anything. I have accessed the local management interface, all seems to be ok but when i reset and try, it's not detected by the app.

     

    Any idea?



  • 2.  RE: 1930 cannot be detected by instanton app

    Posted 07-16-2020 06:55 PM

    @Ronin101 please reach out to support to assist in troubleshooting your issue.

    https://www.arubainstanton.com/contact-support/