Everything Instant On

  • 1.  Where has 2,4Ghz channel option in network inventory overwiew gone to?

    Posted 07-24-2020 05:11 AM

    In the network inventory you can select options to view or hide information. There used to be an option to view the channels your AP is using for both 2,4 GHz and 5GHz bands. Now only the channel option for 5GHz band is left. It seems that it is noit possible anymore to view on what channel in the 2,4Ghz band your AP is operating...

    channel option gone.png

     



  • 2.  RE: Where has 2,4Ghz channel option in network inventory overwiew gone to?

    Employee
    Posted 07-24-2020 10:43 AM

    Are you on 2.1.0? I think if you scroll down just a bit you will see it.

    I have the option currently, but I havent upgraded to 2.1.0 yet.

    24 channel.png



  • 3.  RE: Where has 2,4Ghz channel option in network inventory overwiew gone to?

    Posted 07-24-2020 11:17 AM

    @Jamie_E I think it was removed in 2.0.0, I haven't had it in any browser since upgrading from 1.4.1, it would be nice to have it back.



  • 4.  RE: Where has 2,4Ghz channel option in network inventory overwiew gone to?

    Employee
    Posted 07-24-2020 11:26 AM

    Im on 2.0.2 currently and have the option. I hate to say it, but you may need to get on with support to see what is preventing the option from populating. 



  • 5.  RE: Where has 2,4Ghz channel option in network inventory overwiew gone to?

    Posted 07-24-2020 12:32 PM

    @Jamie_Ei was on 2.0.2 and didn't have it either in that release....will try to contact support then...

     



  • 6.  RE: Where has 2,4Ghz channel option in network inventory overwiew gone to?

    Posted 07-24-2020 01:21 PM

    option was hidden because scroll bar did not show - scrolling down showed missing options after forcing browser cahe to clear

    2020-07-24_19-19-39.png

     



  • 7.  RE: Where has 2,4Ghz channel option in network inventory overwiew gone to?

    Posted 07-24-2020 04:14 PM

    @yousch @Jamie_E Weird, I could have sworn there was no scroll bar. I didn't clear any browser caches and I went back to Chrome and Edge and sure enough there was a scroll bar and I can now enable 2.4G Channel and Utilization for 2.4G and 5G. Not sure what was up but glad it works again, cheers!