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1830 onboarding not possible. Support Page says we should contact Chat support, but there is none ...

  • 1.  1830 onboarding not possible. Support Page says we should contact Chat support, but there is none ...

    Posted 5 days ago

    I have an 1830 that wont go into onboarding mode. L2 traces show he's contacting onboarding.portal.arubainstanton.com successfully. 

    Then it restarts with getting DHCP Lease, DNS resolving and again SSL connection to the portal.... restarts forever.

    Can't add it to the network this way.

    90 days have passed so the Supportpage says to use chat but theres no chat linked on the page ... sigh (Contact Aruba Instant On Support

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    rene platt
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