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  • 1.  1960 24G Local Engine ID | SNMPv3 User

    Posted 11-10-2022 02:09 PM
    Hello together,

    When configuring our new Aruba Instant On 1960 24G 2XGT 2SFP+ (JL806A) switches, we noticed that we cannot create new SNMPv3 users.
    The error message is: Non default local engine id value is required before configuring the user table.

    The displayed local engine ID is 0000000001 (default?).

    I could not find a hint in the manual or FAQs on how to adjust or change the Local Engine ID.

    Therefore, my question is how to change the engine ID or what steps are necessary.


    Marc Schmidt

    Marc Schmidt

  • 2.  RE: 1960 24G Local Engine ID | SNMPv3 User

    Posted 11-21-2022 03:12 PM
    Hey Marc,

    We recommend doing a factory reset to the device. The 2.7.0 upgrade will keep this from happening again in the future. Firmware as this rare occurrence is fixed in this latest software.

    Please use the link below to download the software and here is the link to the release notes.



    Aruba Instant On Communications

  • 3.  RE: 1960 24G Local Engine ID | SNMPv3 User

    Posted 11-22-2022 04:41 AM


    thanks for the feedback. I found it and tried it out.
    Unfortunately, an update alone wasn't enough, I had to reset the switch as well. But then it worked :D 


    Marc Schmidt

  • 4.  RE: 1960 24G Local Engine ID | SNMPv3 User

    Posted 05-03-2023 08:41 AM

    Hello Can you help me, I have done what you indicated in the previous indications but I continue with the same error. Thank you

    Sergio Garcia