Instant On - Wireless

Hi,

after updating my switches (main switch 1930 24G, 2x 1930 8G, 1830G) and my three AP22 access points (all connected to the main switch) to 3.0.0 my network works, however all my five iPhones (13, 12pro, 12mini, 11, XS) show connection problems: After some time (range from minutes to hours), an iPhone disconnects and claims that the password is incorrect. Typically, the only solution is to reboot the iPhone. I already tried a) to delete the WIFI connection in iOS and setting it up again and b) to disable the "Private Address" in the WIFI settings, but this does not solve the problem. It seems that the behavior appears when an iPhone looses the connection from an AP22 and connects to another AP22, but I am not sure.

In my network, I have approx 30 other devices which overall work fine. Among them are also several iPads, but here I did not really encounter the problem. With the previous Aruba firmware, I never had this problem. My first question is: Can I debug somewhere in the AP22s, what goes on if the connection of an iPhone fails with the wrong password message?

Thanks and Greetings

I have exactly the same problem you describe on upgrade to 3.0.0 which I never saw on previous upgrades.

Likewise, rebooting iPhones seems to solve it. Perhaps something to do with the way iPhones use PMKID caching. I think this will be quite disruptive after tomorrow's default upgrade for most AIO networks...

Hi,

after updating my switches (main switch 1930 24G, 2x 1930 8G, 1830G) and my three AP22 access points (all connected to the main switch) to 3.0.0 my network works, however all my five iPhones (13, 12pro, 12mini, 11, XS) show connection problems: After some time (range from minutes to hours), an iPhone disconnects and claims that the password is incorrect. Typically, the only solution is to reboot the iPhone. I already tried a) to delete the WIFI connection in iOS and setting it up again and b) to disable the "Private Address" in the WIFI settings, but this does not solve the problem. It seems that the behavior appears when an iPhone looses the connection from an AP22 and connects to another AP22, but I am not sure.

In my network, I have approx 30 other devices which overall work fine. Among them are also several iPads, but here I did not really encounter the problem. With the previous Aruba firmware, I never had this problem. My first question is: Can I debug somewhere in the AP22s, what goes on if the connection of an iPhone fails with the wrong password message?

Thanks and Greetings

Hi,

after updating my switches (main switch 1930 24G, 2x 1930 8G, 1830G) and my three AP22 access points (all connected to the main switch) to 3.0.0 my network works, however all my five iPhones (13, 12pro, 12mini, 11, XS) show connection problems: After some time (range from minutes to hours), an iPhone disconnects and claims that the password is incorrect. Typically, the only solution is to reboot the iPhone. I already tried a) to delete the WIFI connection in iOS and setting it up again and b) to disable the "Private Address" in the WIFI settings, but this does not solve the problem. It seems that the behavior appears when an iPhone looses the connection from an AP22 and connects to another AP22, but I am not sure.

In my network, I have approx 30 other devices which overall work fine. Among them are also several iPads, but here I did not really encounter the problem. With the previous Aruba firmware, I never had this problem. My first question is: Can I debug somewhere in the AP22s, what goes on if the connection of an iPhone fails with the wrong password message?

Thanks and Greetings

Hi,

after updating my switches (main switch 1930 24G, 2x 1930 8G, 1830G) and my three AP22 access points (all connected to the main switch) to 3.0.0 my network works, however all my five iPhones (13, 12pro, 12mini, 11, XS) show connection problems: After some time (range from minutes to hours), an iPhone disconnects and claims that the password is incorrect. Typically, the only solution is to reboot the iPhone. I already tried a) to delete the WIFI connection in iOS and setting it up again and b) to disable the "Private Address" in the WIFI settings, but this does not solve the problem. It seems that the behavior appears when an iPhone looses the connection from an AP22 and connects to another AP22, but I am not sure.

In my network, I have approx 30 other devices which overall work fine. Among them are also several iPads, but here I did not really encounter the problem. With the previous Aruba firmware, I never had this problem. My first question is: Can I debug somewhere in the AP22s, what goes on if the connection of an iPhone fails with the wrong password message?

Thanks and Greetings

Same problem here - this is really annoying. We need a fix asap.

Hi,

after updating my switches (main switch 1930 24G, 2x 1930 8G, 1830G) and my three AP22 access points (all connected to the main switch) to 3.0.0 my network works, however all my five iPhones (13, 12pro, 12mini, 11, XS) show connection problems: After some time (range from minutes to hours), an iPhone disconnects and claims that the password is incorrect. Typically, the only solution is to reboot the iPhone. I already tried a) to delete the WIFI connection in iOS and setting it up again and b) to disable the "Private Address" in the WIFI settings, but this does not solve the problem. It seems that the behavior appears when an iPhone looses the connection from an AP22 and connects to another AP22, but I am not sure.

In my network, I have approx 30 other devices which overall work fine. Among them are also several iPads, but here I did not really encounter the problem. With the previous Aruba firmware, I never had this problem. My first question is: Can I debug somewhere in the AP22s, what goes on if the connection of an iPhone fails with the wrong password message?

Thanks and Greetings

Same problem here - this is really annoying. We need a fix asap.

Hi,

after updating my switches (main switch 1930 24G, 2x 1930 8G, 1830G) and my three AP22 access points (all connected to the main switch) to 3.0.0 my network works, however all my five iPhones (13, 12pro, 12mini, 11, XS) show connection problems: After some time (range from minutes to hours), an iPhone disconnects and claims that the password is incorrect. Typically, the only solution is to reboot the iPhone. I already tried a) to delete the WIFI connection in iOS and setting it up again and b) to disable the "Private Address" in the WIFI settings, but this does not solve the problem. It seems that the behavior appears when an iPhone looses the connection from an AP22 and connects to another AP22, but I am not sure.

In my network, I have approx 30 other devices which overall work fine. Among them are also several iPads, but here I did not really encounter the problem. With the previous Aruba firmware, I never had this problem. My first question is: Can I debug somewhere in the AP22s, what goes on if the connection of an iPhone fails with the wrong password message?

Thanks and Greetings

Hi,

after updating my switches (main switch 1930 24G, 2x 1930 8G, 1830G) and my three AP22 access points (all connected to the main switch) to 3.0.0 my network works, however all my five iPhones (13, 12pro, 12mini, 11, XS) show connection problems: After some time (range from minutes to hours), an iPhone disconnects and claims that the password is incorrect. Typically, the only solution is to reboot the iPhone. I already tried a) to delete the WIFI connection in iOS and setting it up again and b) to disable the "Private Address" in the WIFI settings, but this does not solve the problem. It seems that the behavior appears when an iPhone looses the connection from an AP22 and connects to another AP22, but I am not sure.

In my network, I have approx 30 other devices which overall work fine. Among them are also several iPads, but here I did not really encounter the problem. With the previous Aruba firmware, I never had this problem. My first question is: Can I debug somewhere in the AP22s, what goes on if the connection of an iPhone fails with the wrong password message?

Thanks and Greetings

------------------------------
Hans Mayer
------------------------------

Same problem here with two sites. Both did upgrade to version 3.0.1.

Rebooting the AP is only temporarily and what sometimes will help on iphone is changing the setting of the wifi Private wifi-adress on and of.

Rollback will be a nice feature of a quick firmware upgrade to fix this issue.

Original Message:
Sent: 07-31-2024 01:51 AM
From: hmayer
Subject: After update to 3.0.0 firmware connection problems with iPhones to AP22

Hi,

after updating my switches (main switch 1930 24G, 2x 1930 8G, 1830G) and my three AP22 access points (all connected to the main switch) to 3.0.0 my network works, however all my five iPhones (13, 12pro, 12mini, 11, XS) show connection problems: After some time (range from minutes to hours), an iPhone disconnects and claims that the password is incorrect. Typically, the only solution is to reboot the iPhone. I already tried a) to delete the WIFI connection in iOS and setting it up again and b) to disable the "Private Address" in the WIFI settings, but this does not solve the problem. It seems that the behavior appears when an iPhone looses the connection from an AP22 and connects to another AP22, but I am not sure.

In my network, I have approx 30 other devices which overall work fine. Among them are also several iPads, but here I did not really encounter the problem. With the previous Aruba firmware, I never had this problem. My first question is: Can I debug somewhere in the AP22s, what goes on if the connection of an iPhone fails with the wrong password message?

Thanks and Greetings

------------------------------
Hans Mayer
------------------------------

Are you sure it's 3.0.1?

Asking as it looks like we're all on 3.0.0 for the time being...

Original Message:
Sent: 08-12-2024 09:26 AM
From: kpaulusse
Subject: After update to 3.0.0 firmware connection problems with iPhones to AP22

Same problem here with two sites. Both did upgrade to version 3.0.1.

Rebooting the AP is only temporarily and what sometimes will help on iphone is changing the setting of the wifi Private wifi-adress on and of.

Rollback will be a nice feature of a quick firmware upgrade to fix this issue.

Original Message:
Sent: 07-31-2024 01:51 AM
From: hmayer
Subject: After update to 3.0.0 firmware connection problems with iPhones to AP22

Hi,

after updating my switches (main switch 1930 24G, 2x 1930 8G, 1830G) and my three AP22 access points (all connected to the main switch) to 3.0.0 my network works, however all my five iPhones (13, 12pro, 12mini, 11, XS) show connection problems: After some time (range from minutes to hours), an iPhone disconnects and claims that the password is incorrect. Typically, the only solution is to reboot the iPhone. I already tried a) to delete the WIFI connection in iOS and setting it up again and b) to disable the "Private Address" in the WIFI settings, but this does not solve the problem. It seems that the behavior appears when an iPhone looses the connection from an AP22 and connects to another AP22, but I am not sure.

In my network, I have approx 30 other devices which overall work fine. Among them are also several iPads, but here I did not really encounter the problem. With the previous Aruba firmware, I never had this problem. My first question is: Can I debug somewhere in the AP22s, what goes on if the connection of an iPhone fails with the wrong password message?

Thanks and Greetings

------------------------------
Hans Mayer
------------------------------

sorry it has to be 3.0.0.

Original Message:
Sent: 08-12-2024 09:56 AM
From: TeWe
Subject: After update to 3.0.0 firmware connection problems with iPhones to AP22

Are you sure it's 3.0.1?

Asking as it looks like we're all on 3.0.0 for the time being...

Original Message:
Sent: 08-12-2024 09:26 AM
From: kpaulusse
Subject: After update to 3.0.0 firmware connection problems with iPhones to AP22

Same problem here with two sites. Both did upgrade to version 3.0.1.

Rebooting the AP is only temporarily and what sometimes will help on iphone is changing the setting of the wifi Private wifi-adress on and of.

Rollback will be a nice feature of a quick firmware upgrade to fix this issue.

Original Message:
Sent: 07-31-2024 01:51 AM
From: hmayer
Subject: After update to 3.0.0 firmware connection problems with iPhones to AP22

Hi,

after updating my switches (main switch 1930 24G, 2x 1930 8G, 1830G) and my three AP22 access points (all connected to the main switch) to 3.0.0 my network works, however all my five iPhones (13, 12pro, 12mini, 11, XS) show connection problems: After some time (range from minutes to hours), an iPhone disconnects and claims that the password is incorrect. Typically, the only solution is to reboot the iPhone. I already tried a) to delete the WIFI connection in iOS and setting it up again and b) to disable the "Private Address" in the WIFI settings, but this does not solve the problem. It seems that the behavior appears when an iPhone looses the connection from an AP22 and connects to another AP22, but I am not sure.

In my network, I have approx 30 other devices which overall work fine. Among them are also several iPads, but here I did not really encounter the problem. With the previous Aruba firmware, I never had this problem. My first question is: Can I debug somewhere in the AP22s, what goes on if the connection of an iPhone fails with the wrong password message?

Thanks and Greetings

------------------------------
Hans Mayer
------------------------------

Same problem here with two sites. Both did upgrade to version 3.0.1.

Rebooting the AP is only temporarily and what sometimes will help on iphone is changing the setting of the wifi Private wifi-adress on and of.

Rollback will be a nice feature of a quick firmware upgrade to fix this issue.

Original Message:
Sent: 07-31-2024 01:51 AM
From: hmayer
Subject: After update to 3.0.0 firmware connection problems with iPhones to AP22

Hi,

after updating my switches (main switch 1930 24G, 2x 1930 8G, 1830G) and my three AP22 access points (all connected to the main switch) to 3.0.0 my network works, however all my five iPhones (13, 12pro, 12mini, 11, XS) show connection problems: After some time (range from minutes to hours), an iPhone disconnects and claims that the password is incorrect. Typically, the only solution is to reboot the iPhone. I already tried a) to delete the WIFI connection in iOS and setting it up again and b) to disable the "Private Address" in the WIFI settings, but this does not solve the problem. It seems that the behavior appears when an iPhone looses the connection from an AP22 and connects to another AP22, but I am not sure.

In my network, I have approx 30 other devices which overall work fine. Among them are also several iPads, but here I did not really encounter the problem. With the previous Aruba firmware, I never had this problem. My first question is: Can I debug somewhere in the AP22s, what goes on if the connection of an iPhone fails with the wrong password message?

Thanks and Greetings

------------------------------
Hans Mayer
------------------------------

Have you tried setting "WPA2 Personal" instead of "WPA2 + WPA3 Personal" on the Network Security setting? That has worked as a temporary fix for me.

Same problem here with two sites. Both did upgrade to version 3.0.1.

Rebooting the AP is only temporarily and what sometimes will help on iphone is changing the setting of the wifi Private wifi-adress on and of.

Rollback will be a nice feature of a quick firmware upgrade to fix this issue.

Original Message:
Sent: 07-31-2024 01:51 AM
From: hmayer
Subject: After update to 3.0.0 firmware connection problems with iPhones to AP22

Hi,

after updating my switches (main switch 1930 24G, 2x 1930 8G, 1830G) and my three AP22 access points (all connected to the main switch) to 3.0.0 my network works, however all my five iPhones (13, 12pro, 12mini, 11, XS) show connection problems: After some time (range from minutes to hours), an iPhone disconnects and claims that the password is incorrect. Typically, the only solution is to reboot the iPhone. I already tried a) to delete the WIFI connection in iOS and setting it up again and b) to disable the "Private Address" in the WIFI settings, but this does not solve the problem. It seems that the behavior appears when an iPhone looses the connection from an AP22 and connects to another AP22, but I am not sure.

In my network, I have approx 30 other devices which overall work fine. Among them are also several iPads, but here I did not really encounter the problem. With the previous Aruba firmware, I never had this problem. My first question is: Can I debug somewhere in the AP22s, what goes on if the connection of an iPhone fails with the wrong password message?

Thanks and Greetings

------------------------------
Hans Mayer
------------------------------

Have you tried setting "WPA2 Personal" instead of "WPA2 + WPA3 Personal" on the Network Security setting? That has worked as a temporary fix for me.

------------------------------
TL

Original Message:
Sent: 08-12-2024 09:26 AM
From: kpaulusse
Subject: After update to 3.0.0 firmware connection problems with iPhones to AP22

Same problem here with two sites. Both did upgrade to version 3.0.1.

Rebooting the AP is only temporarily and what sometimes will help on iphone is changing the setting of the wifi Private wifi-adress on and of.

Rollback will be a nice feature of a quick firmware upgrade to fix this issue.

Original Message:
Sent: 07-31-2024 01:51 AM
From: hmayer
Subject: After update to 3.0.0 firmware connection problems with iPhones to AP22

Hi,

after updating my switches (main switch 1930 24G, 2x 1930 8G, 1830G) and my three AP22 access points (all connected to the main switch) to 3.0.0 my network works, however all my five iPhones (13, 12pro, 12mini, 11, XS) show connection problems: After some time (range from minutes to hours), an iPhone disconnects and claims that the password is incorrect. Typically, the only solution is to reboot the iPhone. I already tried a) to delete the WIFI connection in iOS and setting it up again and b) to disable the "Private Address" in the WIFI settings, but this does not solve the problem. It seems that the behavior appears when an iPhone looses the connection from an AP22 and connects to another AP22, but I am not sure.

In my network, I have approx 30 other devices which overall work fine. Among them are also several iPads, but here I did not really encounter the problem. With the previous Aruba firmware, I never had this problem. My first question is: Can I debug somewhere in the AP22s, what goes on if the connection of an iPhone fails with the wrong password message?

Thanks and Greetings

------------------------------
Hans Mayer
------------------------------

Hi,

after updating my switches (main switch 1930 24G, 2x 1930 8G, 1830G) and my three AP22 access points (all connected to the main switch) to 3.0.0 my network works, however all my five iPhones (13, 12pro, 12mini, 11, XS) show connection problems: After some time (range from minutes to hours), an iPhone disconnects and claims that the password is incorrect. Typically, the only solution is to reboot the iPhone. I already tried a) to delete the WIFI connection in iOS and setting it up again and b) to disable the "Private Address" in the WIFI settings, but this does not solve the problem. It seems that the behavior appears when an iPhone looses the connection from an AP22 and connects to another AP22, but I am not sure.

In my network, I have approx 30 other devices which overall work fine. Among them are also several iPads, but here I did not really encounter the problem. With the previous Aruba firmware, I never had this problem. My first question is: Can I debug somewhere in the AP22s, what goes on if the connection of an iPhone fails with the wrong password message?

Thanks and Greetings

Hi,

after updating my switches (main switch 1930 24G, 2x 1930 8G, 1830G) and my three AP22 access points (all connected to the main switch) to 3.0.0 my network works, however all my five iPhones (13, 12pro, 12mini, 11, XS) show connection problems: After some time (range from minutes to hours), an iPhone disconnects and claims that the password is incorrect. Typically, the only solution is to reboot the iPhone. I already tried a) to delete the WIFI connection in iOS and setting it up again and b) to disable the "Private Address" in the WIFI settings, but this does not solve the problem. It seems that the behavior appears when an iPhone looses the connection from an AP22 and connects to another AP22, but I am not sure.

In my network, I have approx 30 other devices which overall work fine. Among them are also several iPads, but here I did not really encounter the problem. With the previous Aruba firmware, I never had this problem. My first question is: Can I debug somewhere in the AP22s, what goes on if the connection of an iPhone fails with the wrong password message?

Thanks and Greetings

HPE Support have informed me that a fixed version 3.1.0 will be released this week. Hopefully that will solve all issues.

Hi,

after updating my switches (main switch 1930 24G, 2x 1930 8G, 1830G) and my three AP22 access points (all connected to the main switch) to 3.0.0 my network works, however all my five iPhones (13, 12pro, 12mini, 11, XS) show connection problems: After some time (range from minutes to hours), an iPhone disconnects and claims that the password is incorrect. Typically, the only solution is to reboot the iPhone. I already tried a) to delete the WIFI connection in iOS and setting it up again and b) to disable the "Private Address" in the WIFI settings, but this does not solve the problem. It seems that the behavior appears when an iPhone looses the connection from an AP22 and connects to another AP22, but I am not sure.

In my network, I have approx 30 other devices which overall work fine. Among them are also several iPads, but here I did not really encounter the problem. With the previous Aruba firmware, I never had this problem. My first question is: Can I debug somewhere in the AP22s, what goes on if the connection of an iPhone fails with the wrong password message?

Thanks and Greetings

This is good news!
Thanks for sharing.

HPE Support have informed me that a fixed version 3.1.0 will be released this week. Hopefully that will solve all issues.

Hi,

after updating my switches (main switch 1930 24G, 2x 1930 8G, 1830G) and my three AP22 access points (all connected to the main switch) to 3.0.0 my network works, however all my five iPhones (13, 12pro, 12mini, 11, XS) show connection problems: After some time (range from minutes to hours), an iPhone disconnects and claims that the password is incorrect. Typically, the only solution is to reboot the iPhone. I already tried a) to delete the WIFI connection in iOS and setting it up again and b) to disable the "Private Address" in the WIFI settings, but this does not solve the problem. It seems that the behavior appears when an iPhone looses the connection from an AP22 and connects to another AP22, but I am not sure.

In my network, I have approx 30 other devices which overall work fine. Among them are also several iPads, but here I did not really encounter the problem. With the previous Aruba firmware, I never had this problem. My first question is: Can I debug somewhere in the AP22s, what goes on if the connection of an iPhone fails with the wrong password message?

Thanks and Greetings

HI All, 

New AP Software 3.0.0.1 is released, please refer to the post below.. 

https://community.arubainstanton.com/communities/community-home?CommunityKey=4736ee52-dc5c-4a73-b8cf-0a44640d7ff7

This is good news!
Thanks for sharing.

HPE Support have informed me that a fixed version 3.1.0 will be released this week. Hopefully that will solve all issues.

Hi,

after updating my switches (main switch 1930 24G, 2x 1930 8G, 1830G) and my three AP22 access points (all connected to the main switch) to 3.0.0 my network works, however all my five iPhones (13, 12pro, 12mini, 11, XS) show connection problems: After some time (range from minutes to hours), an iPhone disconnects and claims that the password is incorrect. Typically, the only solution is to reboot the iPhone. I already tried a) to delete the WIFI connection in iOS and setting it up again and b) to disable the "Private Address" in the WIFI settings, but this does not solve the problem. It seems that the behavior appears when an iPhone looses the connection from an AP22 and connects to another AP22, but I am not sure.

In my network, I have approx 30 other devices which overall work fine. Among them are also several iPads, but here I did not really encounter the problem. With the previous Aruba firmware, I never had this problem. My first question is: Can I debug somewhere in the AP22s, what goes on if the connection of an iPhone fails with the wrong password message?

Thanks and Greetings

Sounds good. I don't see the update yet in the Aruba instant on AP to install. 

HI All, 

New AP Software 3.0.0.1 is released, please refer to the post below.. 

https://community.arubainstanton.com/communities/community-home?CommunityKey=4736ee52-dc5c-4a73-b8cf-0a44640d7ff7

This is good news!
Thanks for sharing.

HPE Support have informed me that a fixed version 3.1.0 will be released this week. Hopefully that will solve all issues.

Hi,

after updating my switches (main switch 1930 24G, 2x 1930 8G, 1830G) and my three AP22 access points (all connected to the main switch) to 3.0.0 my network works, however all my five iPhones (13, 12pro, 12mini, 11, XS) show connection problems: After some time (range from minutes to hours), an iPhone disconnects and claims that the password is incorrect. Typically, the only solution is to reboot the iPhone. I already tried a) to delete the WIFI connection in iOS and setting it up again and b) to disable the "Private Address" in the WIFI settings, but this does not solve the problem. It seems that the behavior appears when an iPhone looses the connection from an AP22 and connects to another AP22, but I am not sure.

In my network, I have approx 30 other devices which overall work fine. Among them are also several iPads, but here I did not really encounter the problem. With the previous Aruba firmware, I never had this problem. My first question is: Can I debug somewhere in the AP22s, what goes on if the connection of an iPhone fails with the wrong password message?

Thanks and Greetings

Just reboot your AP's and it will install automatically during reboot.

So easy.

Sounds good. I don't see the update yet in the Aruba instant on AP to install. 

HI All, 

New AP Software 3.0.0.1 is released, please refer to the post below.. 

https://community.arubainstanton.com/communities/community-home?CommunityKey=4736ee52-dc5c-4a73-b8cf-0a44640d7ff7

This is good news!
Thanks for sharing.

HPE Support have informed me that a fixed version 3.1.0 will be released this week. Hopefully that will solve all issues.

Hi,

after updating my switches (main switch 1930 24G, 2x 1930 8G, 1830G) and my three AP22 access points (all connected to the main switch) to 3.0.0 my network works, however all my five iPhones (13, 12pro, 12mini, 11, XS) show connection problems: After some time (range from minutes to hours), an iPhone disconnects and claims that the password is incorrect. Typically, the only solution is to reboot the iPhone. I already tried a) to delete the WIFI connection in iOS and setting it up again and b) to disable the "Private Address" in the WIFI settings, but this does not solve the problem. It seems that the behavior appears when an iPhone looses the connection from an AP22 and connects to another AP22, but I am not sure.

In my network, I have approx 30 other devices which overall work fine. Among them are also several iPads, but here I did not really encounter the problem. With the previous Aruba firmware, I never had this problem. My first question is: Can I debug somewhere in the AP22s, what goes on if the connection of an iPhone fails with the wrong password message?

Thanks and Greetings

Hi,

after updating my switches (main switch 1930 24G, 2x 1930 8G, 1830G) and my three AP22 access points (all connected to the main switch) to 3.0.0 my network works, however all my five iPhones (13, 12pro, 12mini, 11, XS) show connection problems: After some time (range from minutes to hours), an iPhone disconnects and claims that the password is incorrect. Typically, the only solution is to reboot the iPhone. I already tried a) to delete the WIFI connection in iOS and setting it up again and b) to disable the "Private Address" in the WIFI settings, but this does not solve the problem. It seems that the behavior appears when an iPhone looses the connection from an AP22 and connects to another AP22, but I am not sure.

In my network, I have approx 30 other devices which overall work fine. Among them are also several iPads, but here I did not really encounter the problem. With the previous Aruba firmware, I never had this problem. My first question is: Can I debug somewhere in the AP22s, what goes on if the connection of an iPhone fails with the wrong password message?

Thanks and Greetings

Hi,

after updating my switches (main switch 1930 24G, 2x 1930 8G, 1830G) and my three AP22 access points (all connected to the main switch) to 3.0.0 my network works, however all my five iPhones (13, 12pro, 12mini, 11, XS) show connection problems: After some time (range from minutes to hours), an iPhone disconnects and claims that the password is incorrect. Typically, the only solution is to reboot the iPhone. I already tried a) to delete the WIFI connection in iOS and setting it up again and b) to disable the "Private Address" in the WIFI settings, but this does not solve the problem. It seems that the behavior appears when an iPhone looses the connection from an AP22 and connects to another AP22, but I am not sure.

In my network, I have approx 30 other devices which overall work fine. Among them are also several iPads, but here I did not really encounter the problem. With the previous Aruba firmware, I never had this problem. My first question is: Can I debug somewhere in the AP22s, what goes on if the connection of an iPhone fails with the wrong password message?

Thanks and Greetings