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ArubaInstantOn - V2.9.0 upgrade - huge problem with external Captive Portal

  • 1.  ArubaInstantOn - V2.9.0 upgrade - huge problem with external Captive Portal

    Posted 11-16-2023 08:42 AM

    ArubaInstantOn - V2.9.0 upgrade - huge problem with external Captive Portal

    Hello.

    Since 2.9.0 was deployed on our AP15 APs, the EXTERNAL captive portal page is never displayed.

    None of our users can connect anymore (we did not change a single thing, and the URL that was used as the external portal is perfectly reachable, we double/triple checked).

    If we switch to 'no portal' mode, WiFi is reachable by the clients.

    If we switch to 'internal captive portal' mode, portal is displayed and WiFi is reachable.

    If we switch to 'external captive portal' mode, portal is NEVER DISPLAYED (and our users are locked out). We DO need to trigger the external portal because we have some active code on the portal that collects information about the connecting MAC address and the final URL.

    Problem appeared JUST when V2.9.0 was deployed to our AP. 

    Can anybody help? Are we the only site experiencing this problem?



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    Pierre Prx
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  • 2.  RE: ArubaInstantOn - V2.9.0 upgrade - huge problem with external Captive Portal

    Posted 11-17-2023 09:21 AM

    Can confirm we have the same issue after updating to V2.9.0. We have turned off the portal until this is fixed.



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    V.P. that deals with IT too
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