Everything Instant On

Hi, how to create RMA via email (not from web portal)?

What is the HPE email that I can send to create RMA for Aruba Instant On 1930 8G 2SFP 124W Switch JL681A?

Hi Lim.

This really depend on your support contract (if any) and region/country. There is no universal email address to request RMS service.

If you have a support contract/support pack for your equipment, then you should receive a Welcome Letter when support was started and you should find all relevant information in this welcome letter.

Best, Gorazd 

Hi, how to create RMA via email (not from web portal)?

What is the HPE email that I can send to create RMA for Aruba Instant On 1930 8G 2SFP 124W Switch JL681A?

Hi @gorazd,

I am from Indonesia. My corporate does not have official corporate email address, and I can't create RMA from https://networkingsupport.hpe.com/ that requires corporate email.

Please help with this, I hope HP does not make things complicated for their customers.

Hi Lim.

This really depend on your support contract (if any) and region/country. There is no universal email address to request RMS service.

If you have a support contract/support pack for your equipment, then you should receive a Welcome Letter when support was started and you should find all relevant information in this welcome letter.

Best, Gorazd 

Hi, how to create RMA via email (not from web portal)?

What is the HPE email that I can send to create RMA for Aruba Instant On 1930 8G 2SFP 124W Switch JL681A?