Instant On - Wireless

We have successfully deployed AIO to our school campus.  Each building's WIFI is a different VLAN (site).  We have five of them.  During passing periods when the students go to their next class, their seems to be some areas where the AP in that room hangs for about 5-10 min.  Looking at the Client list, there are high numbers even when there is no one left in the room.  It takes a several minutes for the Client list to "drop" those that are left.  I am guessing this is because clients going from one site to another are not "handed off" like they would be within one site, and the AP is still trying to communicate with them as they move away.  Is there a way (setting) to force the AP to drop clients with "poor" signals or something like that to help alleviate the congestion in these areas during passing periods?  I've already adjusted the radio strength to the lowest setting.

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Jim Parsons
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Hi Jim,

I'm checking with my team on this for you. I'll have an update soon. Thank you for your patience.

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Aruba Instant On Communications
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Original Message:
Sent: 11-03-2022 12:40 PM
From: Jim Parsons
Subject: School Campus with 5 AIO sites

We have successfully deployed AIO to our school campus.  Each building's WIFI is a different VLAN (site).  We have five of them.  During passing periods when the students go to their next class, their seems to be some areas where the AP in that room hangs for about 5-10 min.  Looking at the Client list, there are high numbers even when there is no one left in the room.  It takes a several minutes for the Client list to "drop" those that are left.  I am guessing this is because clients going from one site to another are not "handed off" like they would be within one site, and the AP is still trying to communicate with them as they move away.  Is there a way (setting) to force the AP to drop clients with "poor" signals or something like that to help alleviate the congestion in these areas during passing periods?  I've already adjusted the radio strength to the lowest setting.

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Jim Parsons
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Hey Jim,

In this particular case, we will need to understand a bit more about the deployment of the user. Can you answer a few questions for us?

How many access points per site?

Does he see the issue inside the same site or from one site to another?

One other thing that we need to understand does the client stick to the same AP or whether they leave and take too much time to age out. We are thinking that 2.7 (client match) could help in this kind of situation as this will probably help the client to roam from one AP to another and there's also a load balancing done between the AP. In this case, it could be a deployment issue and the AP could probably be added to make sure that there are enough resources to meet the demand.

------------------------------
Aruba Instant On Communications
------------------------------

Original Message:
Sent: 11-03-2022 12:40 PM
From: Jim Parsons
Subject: School Campus with 5 AIO sites

We have successfully deployed AIO to our school campus.  Each building's WIFI is a different VLAN (site).  We have five of them.  During passing periods when the students go to their next class, their seems to be some areas where the AP in that room hangs for about 5-10 min.  Looking at the Client list, there are high numbers even when there is no one left in the room.  It takes a several minutes for the Client list to "drop" those that are left.  I am guessing this is because clients going from one site to another are not "handed off" like they would be within one site, and the AP is still trying to communicate with them as they move away.  Is there a way (setting) to force the AP to drop clients with "poor" signals or something like that to help alleviate the congestion in these areas during passing periods?  I've already adjusted the radio strength to the lowest setting.

------------------------------
Jim Parsons
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Original Message:
Sent: 11/21/2022 3:25:00 PM
From: JM52
Subject: RE: School Campus with 5 AIO sites

Hey Jim,

In this particular case, we will need to understand a bit more about the deployment of the user. Can you answer a few questions for us?

How many access points per site?

Does he see the issue inside the same site or from one site to another?

One other thing that we need to understand does the client stick to the same AP or whether they leave and take too much time to age out. We are thinking that 2.7 (client match) could help in this kind of situation as this will probably help the client to roam from one AP to another and there's also a load balancing done between the AP. In this case, it could be a deployment issue and the AP could probably be added to make sure that there are enough resources to meet the demand.

------------------------------
Aruba Instant On Communications
------------------------------

Original Message:
Sent: 11-03-2022 12:40 PM
From: Jim Parsons
Subject: School Campus with 5 AIO sites

We have successfully deployed AIO to our school campus.  Each building's WIFI is a different VLAN (site).  We have five of them.  During passing periods when the students go to their next class, their seems to be some areas where the AP in that room hangs for about 5-10 min.  Looking at the Client list, there are high numbers even when there is no one left in the room.  It takes a several minutes for the Client list to "drop" those that are left.  I am guessing this is because clients going from one site to another are not "handed off" like they would be within one site, and the AP is still trying to communicate with them as they move away.  Is there a way (setting) to force the AP to drop clients with "poor" signals or something like that to help alleviate the congestion in these areas during passing periods?  I've already adjusted the radio strength to the lowest setting.

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Jim Parsons
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Happy New Year Mr. Parsons!

This is great news. Thank you for confirming with me that your concerns have been resolved.

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Aruba Instant On Communications
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Original Message:
Sent: 01-04-2023 12:36 PM
From: Jim Parsons
Subject: School Campus with 5 AIO sites

After the recent update, Aruba now allows upto 50 AP's per site.  

We have resolved our issues by doing two things 1) collapsed the campus to two sites instead of five, and 2) re-engineered our WiFi VLANs to be based on SSID instead of on BLDG (site).  

When we had five sites on campus, each site was a different VLAN.  Now that we have only two sites to manage, we mapped those site VLANs to specific SSIDs (one SSID for each grade level instead of one SSID for each building).  This has been a better solution as students move about.  Now they are always on the same VLAN regardless of building, so DHCP performance is improved, and the lag for connecting and disconnecting is no longer an issue.

Thanks :)

Mr. Jim Parsons

Valley Christian Schools

17700 Dumont Avenue

Cerritos, CA 90703

562.865.0281 x 258

Original Message:
Sent: 11/21/2022 3:25:00 PM
From: JM52
Subject: RE: School Campus with 5 AIO sites

Hey Jim,

In this particular case, we will need to understand a bit more about the deployment of the user. Can you answer a few questions for us?

How many access points per site?

Does he see the issue inside the same site or from one site to another?

One other thing that we need to understand does the client stick to the same AP or whether they leave and take too much time to age out. We are thinking that 2.7 (client match) could help in this kind of situation as this will probably help the client to roam from one AP to another and there's also a load balancing done between the AP. In this case, it could be a deployment issue and the AP could probably be added to make sure that there are enough resources to meet the demand.

------------------------------
Aruba Instant On Communications

Original Message:
Sent: 11-03-2022 12:40 PM
From: Jim Parsons
Subject: School Campus with 5 AIO sites

We have successfully deployed AIO to our school campus.  Each building's WIFI is a different VLAN (site).  We have five of them.  During passing periods when the students go to their next class, their seems to be some areas where the AP in that room hangs for about 5-10 min.  Looking at the Client list, there are high numbers even when there is no one left in the room.  It takes a several minutes for the Client list to "drop" those that are left.  I am guessing this is because clients going from one site to another are not "handed off" like they would be within one site, and the AP is still trying to communicate with them as they move away.  Is there a way (setting) to force the AP to drop clients with "poor" signals or something like that to help alleviate the congestion in these areas during passing periods?  I've already adjusted the radio strength to the lowest setting.

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Jim Parsons
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