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  • 1.  "Session Soft Timeout" does not work, logged out after 2 minutes

    Posted 17 days ago

    Hi,

    I tried setting "Session Soft Timeout" to 60 minutes,  clicking apply, save and rebooting.

    After connecting to and logging in to the web GUI , I'm logged out automatically from the switch after Avery short period of time, perhaps 2 minutes or so.

    Is there any trick to making the timeout setting work?

    Update #1:

    I looked at the requests from the switch GUI page, every few seconds there is a GET request to :

    http://<switch name>/.../hpe/device/authenticate_user.xml

    In Google Chrome, when "Settings > Performance > Memory saver" is enabled and the tab is put in background ( e.g. when another tab is selected) it appears the "authenticate" timer does not fire at regular intervals, resulting in a rapid logout.

    If the switch hostname is added to the "Always keep these sites active" list, the session timeout seems to behave better...

    Thanks ,



    ------------------------------
    Travis Thorne
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  • 2.  RE: "Session Soft Timeout" does not work, logged out after 2 minutes

    Employee
    Posted 16 days ago

    Hi Travis,

    Thank you for the details. This is known issue that will be fixed in the next maintenance release.



    ------------------------------
    Ben E Seligson
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    Original Message