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  • 1.  Sonos misery

    Posted 07-25-2024 01:46 PM

    Hi all,

    I have an AIO network of an AIO unmanaged switch, 5 AP11 and 1 AP22

    I have noticed that 2 of the AP11 have a management network noted on the port details, but none of the other AP's do,

    The internet router is currently a SKY router, but previously it was a Vodafone router and the Sonos problem has persisted with both,

    The Sonos system is 4 speakers, and the issues are erratic response to commands, delays playing, pausing, changing volumes, and devices are not always contactable/visible in the control app on either phone or laptop.

    I've read every post I can find, on this forum, and not. I've spent countless hours on calls with HP AIO support.

    It's pretty clear that broadcasts are somehow blocked in AIO, is there any way I can resolve this before I get rid of AIO and move to a different system?

    This setup worked flawlessly with TP-Link DECO, but I wanted to put in a more 'reliable' network so changed to AIO . . . .

    Thanks, Rich



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    Rich Garner
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  • 2.  RE: Sonos misery

    Posted 07-26-2024 10:42 AM

    A further update,

    This morning it has been acknowledged by Sonos that they have huge issues, it now seems that there is not an issue with Aruba itself, but in the way that Sonos have built their systems.



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    Rich Garner
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    Original Message


  • 3.  RE: Sonos misery

    Posted 07-27-2024 05:43 AM

    With your amount of speakers I can only recommend to cable one of them and the others to connect via SonosNET (Sono's own wireless) to each other.
    Hooking all of them directly into your standard WiFi can cause exactly those issues you described.
    And if you're running your AP's (and you have a few!) in Mesh mode, things are even getting worse.

    Recommendation is always (if possible) to cable-wire one (will then be the main one) with your router and spin up SonosNET.
    Usually works as expected without glitches.

    https://support.sonos.com/en-us/article/choose-between-a-wireless-and-wired-sonos-setup?language=en_US


    Original Message