Aruba welcome emails on RBL list

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robertb24
New Contributor

Aruba welcome emails on RBL list

I am trying to add users to the site portal so they can view the access points settings but the welcome email never gets through as the sending mail server mx04.arubanetworks.com is on an RBL with Barracuda and SORBS.

With this being the case I cannot add users so can you unblock your mailserver please

https://mxtoolbox.com/SuperTool.aspx?action=blacklist%3amx04.arubanetworks.com%5d&run=toolpage

thanks

Rob

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4 Replies
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Employee
Employee

Re: Aruba welcome emails on RBL list

@robertb24  Please open a support case so they can investigate this.

https://community.arubainstanton.com/t5/Contact-Support/ct-p/contact-support

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Employee
Employee

Re: Aruba welcome emails on RBL list

Hi 

Thanks for reporting this issue. Our teams are looking into it and working on eliminating the issue

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dmchandrasinghe
Occasional Contributor II

Re: Aruba welcome emails on RBL list

Hi Rob,

Yes, it comes to Spam. 

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robertb24
New Contributor

Re: Aruba welcome emails on RBL list

My spam filter is set to reject anything on an RBL

 

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