Can not add 2nd account

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New Member

Can not add 2nd account

I try to add 2nd account to my site and will transfer control of the site to this 2nd account. But when I add 2nd account, it does not show on the screen. I also check on my 2nd account email, there is no mail about ION ask for confirmation. What should I do next?
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2 Replies
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Employee
Employee

Re: Can not add 2nd account

@scchai When you add a second email address you should see that email address as a pending state in the administration page. And they should receive an email, If this is not happening please reach out to support for assistance.

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New Member

Re: Can not add 2nd account

It work now. Thank you.

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