Additional Support Offering

Employee
Employee

Additional Support Offering

Hello, 

Less than 3 yr Additional Support Offering would be available? 

Thank you, 

 

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6 Replies
Employee
Employee

Re: Additional Support Offering

@Melia as of now we have 3-year Foundation Care NBD exchange available early next month at additional cost. But each of the Instant On AP comes with a 1-year warranty that includes 90-day phone support, chat support for the rest of the warranty support. 

chrislund
Occasional Contributor II

Re: Additional Support Offering

Have you released SKUs or pricing for this yet? If not, ETA? Thanks.

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ArubaReg
New Contributor

Re: Additional Support Offering

Part Number: HK1Y0E

List Price $45 

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Employee
Employee

Re: Additional Support Offering

These SKU's now also show up in IRIS for those Aruba Partners that utilize the IRIS tool.

chrislund
Occasional Contributor II

Re: Additional Support Offering

When the HK1Y0E 3-year term is up, can it be renewed with an additional purchase?

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Highlighted
Employee
Employee

Re: Additional Support Offering

Additional renewal of the 3 years care package is not offered at this time.

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