Poor WiFi signal on AP15

alarussa
New Member

Poor WiFi signal on AP15

Hello everyone. I bought two brand new AP15 access points and am not satisfied with the WiFi range. My old router with built-in Wi-Fi has powered the whole house over two floors with WiFi signal. A single AP15 does not even manage to distribute the WiFi signal in one floor. Is there any way to optimize the range?
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2 Replies
Employee
Employee

Re: Poor WiFi signal on AP15

@alarussa The AP15 is set to auto-optimize for signal strength. Please reach out to support and open a case to have them investigate your issues. 

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alarussa
New Member

Re: Poor WiFi signal on AP15

Hello GThiesen. Many thanks for your response. I have already opened a case two days ago. Unfortunately, no one has contacted us yet.

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