Portal says AP offline

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majortom1981
New Contributor

Portal says AP offline

I have a weird issue. I have an AP that the portal says is active and offline at the same time. The AP website itself says success and connected. The lights are all green. The portal has the AP as orange. Says active and devices conencted to it but also says offline. Cant figure out what the issue is.

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1 Reply
Stephane
Occasional Contributor I

Re: Portal says AP offline

Hello,

Would you mind contacting support so that they can look into it?  Looks like the status of the AP is incorrectly reported in the portal.

Thanks.

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