Error in granting access to another admin account

sumudu
New Member

Error in granting access to another admin account

I tried to add another admin account via mobile app, but it shows an error saying 'Error in granting access. Please try again later'. Please help to fix.
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4 Replies
Employee
Employee

Re: Error in granting access to another admin account

@sumudu Please reach out to our TAC support for assistance 1-800-943-4526.

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Community Manager
Community Manager

Re: Error in granting access to another admin account

@sumudu What are you using to access the app? IOS, Android?

 

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sumudu
New Member

Re: Error in granting access to another admin account

IOS
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Highlighted
Community Manager
Community Manager

Re: Error in granting access to another admin account

Thanks for the info. This is currently being addresed, should be resolved in a couple of days.

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