Ethan thanks for the suggestions. I think what solved it was:
1) I didn't have the vlan 2 set up properly.
2) Turning on shared services - I need to see if this made a difference or not, but I made that change when I changed vlan settings
Seperately I did change the IOT vlan and ssid over to 2.4ghz alone to avoid problems down the road.
Thanks again for your advice - you are a great contributor to this forum!
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RG Frigo
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Original Message:
Sent: 04-20-2022 11:26 AM
From: Ethan Kozak
Subject: Trouble connecting IOT devices
Hey RG,
a couple things to check:
- Are you running 2.4 & 5GHz combined SSIDs? There is quite a list of IoT devices that don't play well with combined frequency SSIDs.
- Do you have WPA3 enabled? There are plenty of devices that don't support WPA3 and will choke on the process.
I'd try those things first. 👍
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Ethan
Original Message:
Sent: 04-18-2022 10:31 PM
From: RG Frigo
Subject: Trouble connecting IOT devices
I have issues getting certain IOT devices connected. I have 2 AP22s and an AP11 set up with 2 vlans with 2 different SSIDs - vlan 1 for general work, and vlan 2 for IOT devices, all connected through a 24 port 1930 switch, all of which are managed through the cloud. Some devices like myQ garage door openers and Rachio sprinkler controller connected just fine, while others like a Somfy window blind controller, Honeywell T6 Pro thermostat, and a Sonos amp are unable to connect. Meanwhile, a Synology wifi router allowed them all to connect. Any advice on how to solve these issues would be appreciated.
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RG Frigo
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