Thanks Ethan, I'd been looking for such an option, but wasn't sure about whether this would disable WPA2 as well. The printer now connects!!
Now I'm going to hold my breath that these APs eventually become locally administrable and that Aruba releases an outdoor Wifi6 AP. The AP22s outperform my Unifi NanoHDs in radio performance and uptime in my test net over the last 2 months. Obviously the user interface could use a little bit of help, but it's hard to be worse than Unifi Controller, so I'm liking these very well so far.
Original Message:
Sent: 03-03-2022 12:20 PM
From: Ethan Kozak
Subject: 2.4Ghz wireless printer not connecting to AP22s
It is!
Clients are offered WPA3 first, then 2. But some clients choke as soon as 3 is offered and refuse to attempt again. (I haven't studied why this is)
Disable the checkbox and the APs will fallback to WPA2. See if that makes a difference (it may not, but we've been successful in these cases)
Good luck! Let me know if that works.
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Ethan
Original Message:
Sent: 03-03-2022 11:05 AM
From: Unknown User
Subject: 2.4Ghz wireless printer not connecting to AP22s
Thanks Ethan, but is WPA3 enabled by the obtusely named "WPA2 + WPA3 Personal" checkbox in the Network->Identification tab?
Original Message:
Sent: 02-26-2022 04:36 PM
From: Ethan Kozak
Subject: 2.4Ghz wireless printer not connecting to AP22s
First thing to check is that WPA3 is disabled. Some older equipment will choke as soon as WPA3 is offered and go no further. Older iPads do this as well. Additionally, some older devices don't like a mixed network (2.4 & 5GHz combined on the same SSID) as you mentioned.
Check those and report back. :)
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Ethan
Original Message:
Sent: 02-24-2022 04:23 AM
From: Unknown User
Subject: 2.4Ghz wireless printer not connecting to AP22s
I have an HP Laserjet in my office that is 8 years old and it still chugs along. Connects fine to an older Wifi 5 AP from Asus, but won't connect to the AP22s. The HP printer community forum is littered with similar accounts with a number of different newer APs, and HP is of little assistance other than letting users know that 2.4Ghz and 5Ghz bands with the same SSID is problematic. Anyone have a similar issue with AP22s or similar?