Hi Mike,
Please try the below option of enabling 2 factor authentication for portal ,
https://www.arubainstanton.com/techdocs/en/content/get-started/mobile/security.htm?Highlight=two%20factor
Activating Two-Factor Authentication
To set up Two-Factor Authentication for your administrator account, follow these steps:
- Tap the account icon (the alphabet icon) displayed on the header. The Account management screen is displayed.
- In the Account management screen, tap Security.
- Tap Set up two-factor authentication.
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Dhanasekar Panneerselvam
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Original Message:
Sent: 08-18-2021 04:35 PM
From: Mike Grieco
Subject: 2 factor authentication
Given the heightened security issues, I would ask that 2FA be something that is considered for ION portal access.
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Mike Grieco
Original Message:
Sent: 10-19-2020 02:03 PM
From: Unknown User
Subject: 2 factor authentication
@sysop_oit We do not have two-factor authentication for Instant ON.