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Aruba InstantOn AP15 reboots every 12 hours

  • 1.  Aruba InstantOn AP15 reboots every 12 hours

    Posted 08-11-2020 09:55 PM

    Hi All,

     

    I am facing a strange issue. I have a virtual cluster of two Aruba InstantOn AP15 APs. Both are wired to a NETGEAR GS108PP POE+ switch. The switch has only a TV, two APs and upstream internet router connected. APs are connected to the switch via CAT6 cables. Both AP15s reboot every12 hours exactly at same time. Morning reboot occurs at 7:00 AM. Afternoon reboot occurs at 05:00 PM. 



  • 2.  RE: Aruba InstantOn AP15 reboots every 12 hours

    Posted 08-12-2020 08:37 AM
    I'm having the exact same issues with an AP15. Alert history shows connectivity issues that lasts a few seconds to a few minutes every 12 hours. But connected devices don't have any issues accessing LAN or internet during those periods. I have a ticket with support but no fix so far.


  • 3.  RE: Aruba InstantOn AP15 reboots every 12 hours

    Posted 08-12-2020 11:07 AM

    @kaseb1 Are all devices on the Netgear going down as well or just the AP15's? Please open a support case for them to review the logs.



  • 4.  RE: Aruba InstantOn AP15 reboots every 12 hours

    Posted 08-19-2020 04:39 AM
    @kaseb1 what router are you using with your AP? I'm using an Unifi UDM and wondering if that's the cause.


  • 5.  RE: Aruba InstantOn AP15 reboots every 12 hours

    Posted 08-25-2020 04:18 PM
    I have udm Without this problem for ap15