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Ipad on AP11 FW 1.4.1 unable to stream video on netflix and IMDB

  • 1.  Ipad on AP11 FW 1.4.1 unable to stream video on netflix and IMDB

    Posted 04-12-2020 10:28 AM

    Ipad on AP11 FW 1.4.1 is unable to stream video on netflix and IMDB

    On the netflix APP, I get an error, Network Error, we could not play this video due to a network error. Pls try again later.

    If I tunnel VPN thru the wifi connection, the same IPAD is able to successful stream video on netflix and IMDB.

    All other android and windows PC is able to access netflix and IMDB normally.

    I have already disabled the app control feature totally. But the traffic block still occurs. (Change to application activity summary)b.jpega.jpeg



  • 2.  RE: Ipad on AP11 FW 1.4.1 unable to stream video on netflix and IMDB

    Posted 04-13-2020 03:55 PM

    @aberchin This is not expected behavior I have tested with an AP12 with an iPad running 13.3 and I tested Netflix and unlimited and limited bandwidth with 1MB and it still ran. Please reach out to support to assist in troubleshooting.

    https://www.arubainstanton.com/contact-support/