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How to Block and Unblock the clients in Aruba Instant On

  • 1.  How to Block and Unblock the clients in Aruba Instant On

    Posted 03-05-2020 11:53 AM
    • After firmware version 1.4.0, clients can be blocked along with the ability to unblock the clients
    • Blocking and unblocking the clients will work in all network (Employee, Guest and Open)

    To block and Unblock the clients from Mobile APP,

    • There are two methods to block the client from Mobile application by swiping the client and from client details page

    By Swiping the client:

    • Connect a client to the network. Then, from the Mobile application navigate to “Clients” page
    • Choose the client which has to be blocked and swipe left
    • Once after a left swipe “Block button” will slide out, then click on the block icon.

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    • To unblock a client choose the client which has to be unblocked and swipe left
    • Swiping left will slide out “Unblock green button”, then click on the unblock icon.

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    From Client details page:

    • Connect a client to the network. Then, from the Mobile application navigate to “Clients” page
    • Choose the client which has to be blocked, Click on the client to see the “Client details” page
    • On top right, click on advanced option icon and choose “Block client”

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    • To unblock the client, navigate to “blocked clients” page
    • Click on the blocked client, then click on “Unblock” to unblock the client.

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    To Block and unblock the client from Web Portal,

    • Connect a client to the network. Then, from Web Portal, navigate to “Clients” page.
    • Place the cursor anywhere over the client’s row
    • The block button will be visible, then click on block icon.

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    • To unblock the client, Navigate to blocked clients page
    • Place the cursor anywhere over the client’s row, allow button will appear then unblock that client.

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