Everything Instant On

Expand all | Collapse all

Can not add 2nd account

  • 1.  Can not add 2nd account

    Posted 09-24-2019 05:53 AM
    I try to add 2nd account to my site and will transfer control of the site to this 2nd account. But when I add 2nd account, it does not show on the screen. I also check on my 2nd account email, there is no mail about ION ask for confirmation. What should I do next?


  • 2.  RE: Can not add 2nd account

    Posted 09-24-2019 10:34 AM

    @scchai When you add a second email address you should see that email address as a pending state in the administration page. And they should receive an email, If this is not happening please reach out to support for assistance.



  • 3.  RE: Can not add 2nd account

    Posted 10-02-2019 02:37 AM

    It work now. Thank you.