Instant On - Wireless

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Additional Support Offering

  • 1.  Additional Support Offering

    Posted 06-26-2019 01:21 PM

    Hello, 

    Less than 3 yr Additional Support Offering would be available? 

    Thank you, 

     



  • 2.  RE: Additional Support Offering

    Posted 06-26-2019 01:27 PM

    @Melia as of now we have 3-year Foundation Care NBD exchange available early next month at additional cost. But each of the Instant On AP comes with a 1-year warranty that includes 90-day phone support, chat support for the rest of the warranty support. 



  • 3.  RE: Additional Support Offering

    Posted 07-16-2019 02:03 PM

    Have you released SKUs or pricing for this yet? If not, ETA? Thanks.



  • 4.  RE: Additional Support Offering

    Posted 07-16-2019 08:58 PM

    Part Number: HK1Y0E

    List Price $45 



  • 5.  RE: Additional Support Offering

    Posted 07-19-2019 11:56 AM

    These SKU's now also show up in IRIS for those Aruba Partners that utilize the IRIS tool.



  • 6.  RE: Additional Support Offering

    Posted 07-30-2019 09:45 PM

    When the HK1Y0E 3-year term is up, can it be renewed with an additional purchase?



  • 7.  RE: Additional Support Offering

    Posted 09-09-2019 06:55 PM

    Additional renewal of the 3 years care package is not offered at this time.