yes the problem is the AP-11d has a 4 port switch on it and as well as being an Access Point it is also a gigabit switch. Unfortunately any machine or uplink connected to the switch only runs at 500Mbps max. So as a gigabit switch it is not reaching its advertised speeds. Nothing to do with router mode and I use these as end points in certain rooms that need wifi but also need ethernet for either a printer or desktop PC. Although the port might say 1Gbps / Full it never gets anywhere near it.
Original Message:
Sent: 06-15-2023 05:47 AM
From: VAV
Subject: 11D Ethernet speed
Most of the complaints about the AP11D isn't their throughout in router mode acting as uplink for the entire network but as a plain AP handling a single client with an apparent max speed of 500Mbps while their advertised speed per their published specs is 1167 Mbps. If the published speed is 1167 its not unusual to expect a real world speed of 800-900 Mbps with a single client connected. Most people think that's false advertising since they can't get more than 500Mbps so the issue should be fixed or their listed specs changed so people get the performace they think they're paying for.
Original Message:
Sent: 06-14-2023 11:43 PM
From: FL17
Subject: 11D Ethernet speed
Please consider that the 11D isn't designed to run a beasty uplink. It's a toy class wifi better suited for hotel rooms and something. It just doesn't really have the features needed for the job of being a router.
If you need 900Mb/s as far as the other end of the cable, please get a proper router/firewall that is rated for that. e.g. RTX1220, RTX830 (which has no difficulty going to 950...
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Still can't change my name from FL17!
Original Message:
Sent: 06-07-2023 09:22 AM
From: robertb24
Subject: 11D Ethernet speed
Just to add I am seeing the same problem and as other users have said, ISP's are now offering 900Mb/s internet connections and the AP-11d is just not capable of getting near their advertised speed.
I am an MSP and I have some high profile clients using these and have had some complaints already about speed of wired devices.
Can this be looked at please or these will be returned demanding full refund (approx 90 devices)
Regards
Original Message:
Sent: 05-25-2023 08:45 PM
From: VAV
Subject: 11D Ethernet speed
yeah between the 11D and the APs with those goofy flush mount adapters and no real way to mount to round ceiling or 1 gang devices plus no gateways although Firewalla or PFSense are good for that I've been switching to Zyxel for complete one interface managed systems. IMHO much better than Ubiquiti which I refuse to sell.
Original Message:
Sent: 03-18-2023 11:47 AM
From: The WiFi Guys
Subject: 11D Ethernet speed
Unfortunately this is a problem. It's been one year and Aruba has swept this under the rug with no official response.
It is painfully obvious that the 11D can not meet its advertised specs for whatever reason; that's false advertising and quite frankly, I feel duped. We have resold these units and have advertised them as fully 1Gbps capable. That puts us in a precarious position.
Dare I say it, but the words Class Action are bubbling up.
Aruba / @JM52 - Step up please. One year of silence is not acceptable.
We have inventory on the shelves that we can't move due to this issue. We want these bought back by aruba.
The alternative is not going to be fun.
(and this is coming from a guy that's typically positive, and a supporter of Aruba and their gear)
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Ethan
Original Message:
Sent: 03-17-2023 11:18 AM
From: Aruba P
Subject: 11D Ethernet speed
Firmware version 2.8.0 NO improvement!
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P L
Original Message:
Sent: 12-15-2022 10:12 AM
From: Noobstradamus
Subject: 11D Ethernet speed
I am also observing the slow ethernet speeds on the AP11D that was just installed. Both wireless and hardwire are both capped at around 500 Mbps down and I am also on the latest version 2.7.0 . The AP11D is directly attached to an 8 Port 1930 POE 8 port switch. Other hardwired devices on the switch are able to get gigabit speeds.
Original Message:
Sent: 08-04-2022 03:43 AM
From: Gorazd Kikelj
Subject: 11D Ethernet speed
Hi.
Explaining the tests me and Klemen conduct on AP11D.
Configurations were:
Laptop 1 on AP11D and Laptop 2 on 2930M switch
Laptop 1 -> (E1) AP11D (E0) -> Aruba 2930M -> Laptop 2
Laptop 1 on AP11D and Laptop 2 on 2930F switch
Laptop 1 -> (E1) AP11D (E0) -> Aruba 2930F -> Laptop 2
Laptop1 and Laptop 2 on AP11D ports E1 and E2
Laptop 1 -> (E1) AP11D (E2) -> Laptop 2
We use iperf3 for testing throughput in both directions. Best result we achieved with the following iperf command:
iperf3 -c <laptop ip> -l 1M -R -N -n 1G
It was average <500 Mbps. In some instances it reach 600Mbps, but usually between 430 and 530.
When run on 2930M or 2930F or both in between laptops the average speed was >900Mbps.
We can rerun tests if this would help.
InstantON version is 2.6.0
Best, Gorazd
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Gorazd Kikelj
Original Message:
Sent: 08-02-2022 09:21 AM
From: Unknown User
Subject: 11D Ethernet speed
Oh, there is a topic opened about the wired performance of AP11D ;)) I just opened new one today, did not find this one. Sorry ;)
I can confirm that we have same issue and complaints from customers, that 50% lower speed performance from advertized one is not accapteble.
Please note that users are soon aware of this poor speed performance, especially where ISPs are providing 500+ Mbps speeds and customers cannot achieve near top speeds when clients are connected to wired ports on AP11D, but they can do so connected to no-name, low-end and cheaper solutions.
This issue should be addressed to Aruba Instant On product team as performance is much lower than advertized.
Regards,
Klemen
Original Message:
Sent: 04-19-2022 12:39 PM
From: Jessica Mitchell
Subject: 11D Ethernet speed
Hey Iker,
I want to confirm that I don't have a formal update for you. Unfortunately, there's no solution I can provide, but once I know more, I'll update the thread.
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Aruba Instant On Communications
Original Message:
Sent: 04-13-2022 05:19 AM
From: Iker Lineo
Subject: 11D Ethernet speed
Hello,
@JM52; Are there any updates on this case?
We are facing same issue with a partner and an even worse case because on uplink connection doesn't hit 500Mbps.
Btw, @The WiFi Guys; can you share which software tool are you using to test it?
Thank you.
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Iker Lineo
Channel SE
HPE Aruba
Barcelona | Spain
Original Message:
Sent: 03-15-2022 11:51 AM
From: Ethan Kozak
Subject: 11D Ethernet speed
Thanks, JM78.
I should be available to troubleshoot w/support if required.
Appreciate your help. 🙂
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Ethan
Original Message:
Sent: 03-14-2022 07:36 PM
From: Jessica Mitchell
Subject: 11D Ethernet speed
Hey everyone, I'm sharing everything here internally so that we can better provide you all with answers to these concerns. I really appreciate your patience and the additional information shared.
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Aruba Instant On Communications
Original Message:
Sent: 03-10-2022 08:55 PM
From: Unknown User
Subject: 11D Ethernet speed
easy topology
Original Message:
Sent: 03-10-2022 01:03 PM
From: Jessica Mitchell
Subject: 11D Ethernet speed
Hi Eisen,
I'm working with my team internally about your concerns. Also, can you provide us with the topology?
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Aruba Instant On Communications
Original Message:
Sent: 03-10-2022 05:45 AM
From: Unknown User
Subject: 11D Ethernet speed
Today I suddenly found that the AP11d ethernet port speed can not exceed 500Mbps under Intranet.