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Account disabled Instanton Community

  • 1.  Account disabled Instanton Community

    Posted 13 days ago


    FYI im using my work account for this post. 

    I had registered an account on the community at some point with my personal email address and don't think i used it. 

    I have managed to logon but get an account disabled. How do i get this enabled. I have tried a password reset in the hope this would trigger this and i dont get the email and confirmed that its not being delivered to my mailserver. 

    I also attempted to register another account using my same domain, i get the temporary password via email which prompts me to reset the password (which i do) and when i logon with that account i get exactly the same issue. 

    Oddly when i registered my work account i got a terms and agreement which i have accepted and that works. How do i fix this as im considering buying some instanton products and would like to be able to use the community using my personal email address. 


    Mark Smith