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  • 1.  Account disabled Instanton Community

    Posted 09-19-2023 11:24 AM

    Hi, 

    FYI im using my work account for this post. 

    I had registered an account on the community at some point with my personal email address and don't think i used it. 

    I have managed to logon but get an account disabled. How do i get this enabled. I have tried a password reset in the hope this would trigger this and i dont get the email and confirmed that its not being delivered to my mailserver. 

    I also attempted to register another account using my same domain, i get the temporary password via email which prompts me to reset the password (which i do) and when i logon with that account i get exactly the same issue. 

    Oddly when i registered my work account i got a terms and agreement which i have accepted and that works. How do i fix this as im considering buying some instanton products and would like to be able to use the community using my personal email address. 

     



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    Mark Smith
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  • 2.  RE: Account disabled Instanton Community

    Posted 11-29-2023 02:38 PM

    same issue here. I also tried resetting the password but nothing. I keep registering new logins with temp emails to be able to login...



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    porca madonna
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  • 3.  RE: Account disabled Instanton Community

    Posted 12-04-2023 03:12 PM

    Same issue here - and also reported here:

    https://community.arubainstanton.com/discussion/community-account-disabled

    Anyone who can help please?