Instant On - Wireless

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  • 1.  AP25 design flaws!

    Posted 05-26-2022 05:54 PM
    Why does this AP still require that poorly designed flush mount adapter sleeve and why are you guys still make APs that don't mount to standard device boxes, except AP11D.  I'm seriously thinking of switching to Zyxel for a lot of reasons and poor design is a big one and poor cloud management is the second big issue.  

    Why  can I get any AP17's, don't know how many months I've been waiting from Ingram Micro, I've tried SecureWireless and Amazon too.  

  • 2.  RE: AP25 design flaws!

    Posted 06-01-2022 10:53 PM
    Hi VAV,

    I shared this with my engineering team. Can you provide more insight for us about the issues you have with the design?

    Aruba Instant On Communications

  • 3.  RE: AP25 design flaws!

    Posted 06-02-2022 01:22 AM
    This is quite easy to answer.

    It's an ugly lump, the "flush mount adaptor" had bad enough comments that I didn't even try. Fortunately, in the Hiroo House, I could put all but the AP17 on the roof
    in out of the way places where they didn't exactly scream "GIANT TOADSTOOL ON THE CEILING!"

    The AP11D though, mounts to a standard wallbox and even has that rear-entry cable too. All it needs is a dust-cover for the 4 ports on the bottom.
    That means with the proper box from Panasonic, it would be flush with the wall. It is also easy to attach and detach as needed. Not so with the AP22, where you have
    to struggle with that latch and no matter what you do, they always end up cockeyed.

    But all is not bad. Everything, and I mean everything worked flawlessly first time and has now been running for 6 months without a single complaint.

    (I also ended up with 20 little wall warts I didn't need...)

    Still can't change my name from FL17!

  • 4.  RE: AP25 design flaws!

    Posted 06-03-2022 11:33 PM
    First there should be some method to mount to standard electrical boxes, round xeiling boxes and maybe 1 gang device boxes.   In a lot of job it makes life a lot easier to put up a box before sheetrock during the pre-wiring.  Not being able to use a box just makes it sloppy and you have to eyeball the silly mounted bracket supplied to ensure the AP is squared to the room/walls. 

    The flush mount adapter doesn't always sit tightly to the AP and its a real pain to make the connection, bending that wire in the required hard bend, its a real PITA to install these things and there is no reason to not consider their installation ease and appearance in the design.