Instant On - Wireless

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  • 1.  Cannot activate radio 5GHz only AP22/AP11D

    Posted 11-05-2023 09:12 AM

    Hello Member

    I have AP22/AP11D I setting on instant on mobile app to enable Radio 5GHz only in SSID. I cannot find SSID name in the air but i enable radio both 2.4 and 5 GHz I can find SSID on the air. How can I fix this issue please advise me



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    Tho kan
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  • 2.  RE: Cannot activate radio 5GHz only AP22/AP11D
    Best Answer

    Posted 11-07-2023 04:37 AM

    Hi Tho Kan, 

    Not sure if I understand the issue correctly however to enable or disable 2.4 or 5Ghz the setting is available under SSID -> options as highlighted below



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    Dhanasekar Panneerselvam
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  • 3.  RE: Cannot activate radio 5GHz only AP22/AP11D

    Posted 12-29-2023 08:34 AM

    Hi

    I had the same issue i guess

    can you confirm your region and which channels you are using?




  • 4.  RE: Cannot activate radio 5GHz only AP22/AP11D

    Posted 23 days ago

    I am running the same setup - 5GHz-only SSID and I can say: just give it more time.

    Sometimes it takes a few minutes until you see the 5GHz SSID on e.g. your iPhone.

    So be patient.