Instant On - Wireless

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  • 1.  Guest Portal Issue

    Posted 04-24-2024 10:20 AM

    Hi Folks,

    I have a series of AP11s  across three sites that are all experiencing the same issue.  The previous admin had setup a guest portal and it has stopped working for some reason.  I've gone in and tried to change the settings to internal or external but I cannot change anything.  It produces an error saying something went wrong.

    Is there a way to reset the guest portal?

    Bob Webb

  • 2.  RE: Guest Portal Issue

    Posted 04-24-2024 10:37 AM

    Hi Bob, 

    Can you please share the screenshot of the error. 

    To change guest portal settings, 

    logon to the portal or app and click on networks. 

    Select the Wi-Fi network for which the guest portal has to be changed 

    click on customize guest portal option and you are allowed to change the guest portal options. 

    Dhanasekar Panneerselvam

  • 3.  RE: Guest Portal Issue

    Posted 04-24-2024 05:31 PM

    Here's screenshots of the error from the web interface

    Bob Webb