Instant On - Wireless

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  • 1.  Guest Portal Issue

    Posted 11 days ago

    Hi Folks,

    I have a series of AP11s  across three sites that are all experiencing the same issue.  The previous admin had setup a guest portal and it has stopped working for some reason.  I've gone in and tried to change the settings to internal or external but I cannot change anything.  It produces an error saying something went wrong.

    Is there a way to reset the guest portal?



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    Bob Webb
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  • 2.  RE: Guest Portal Issue

    Employee
    Posted 11 days ago

    Hi Bob, 

    Can you please share the screenshot of the error. 

    To change guest portal settings, 

    logon to the portal or app and click on networks. 

    Select the Wi-Fi network for which the guest portal has to be changed 

    click on customize guest portal option and you are allowed to change the guest portal options. 



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    Dhanasekar Panneerselvam
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    Original Message


  • 3.  RE: Guest Portal Issue

    Posted 11 days ago

    Here's screenshots of the error from the web interface



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    Bob Webb
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    Original Message