Everything Instant On

Hi all, 

I had this issue yesterday. I have created different sites in Aruba InstantOn for different customers. I gave access to each site to the customers and other support partners. 

Yesterday, I noticed that I lost access to one of these sites. Asking to the customer who has access, he confirmed that my acccess was removed.

Is there any chance to protect the account who created the site to don't  be removed (intentionally o by mistake)?

Is read-only profiles are in the roadmap of Aruba InstantOn?

In the current scenario, i don't know if exists any possibility to recover access to Site thru Aruba Support.

Thanks in advance for your comments.

Regards

Hi Carlos.  There is the option to "Lock Account" unde the Site Management ...  Locking prevents other users from revoking or transferring this account..  It would be nice to have a read-only account option; but currently the only option is to add new users as Administrators..  But Locking the account will prevent any other admin from revoking or transferring ownership of the account..  

Hi all, 

I had this issue yesterday. I have created different sites in Aruba InstantOn for different customers. I gave access to each site to the customers and other support partners. 

Yesterday, I noticed that I lost access to one of these sites. Asking to the customer who has access, he confirmed that my acccess was removed.

Is there any chance to protect the account who created the site to don't  be removed (intentionally o by mistake)?

Is read-only profiles are in the roadmap of Aruba InstantOn?

In the current scenario, i don't know if exists any possibility to recover access to Site thru Aruba Support.

Thanks in advance for your comments.

Regards

Eric, I tried to lock the account on 4 differentes Sites: 3 of 4 has the option to "lock" but 1 of them don't have it. 

This is the Administration screen for this site:

Hi Carlos.  There is the option to "Lock Account" unde the Site Management ...  Locking prevents other users from revoking or transferring this account..  It would be nice to have a read-only account option; but currently the only option is to add new users as Administrators..  But Locking the account will prevent any other admin from revoking or transferring ownership of the account..  

Hi all, 

I had this issue yesterday. I have created different sites in Aruba InstantOn for different customers. I gave access to each site to the customers and other support partners. 

Yesterday, I noticed that I lost access to one of these sites. Asking to the customer who has access, he confirmed that my acccess was removed.

Is there any chance to protect the account who created the site to don't  be removed (intentionally o by mistake)?

Is read-only profiles are in the roadmap of Aruba InstantOn?

In the current scenario, i don't know if exists any possibility to recover access to Site thru Aruba Support.

Thanks in advance for your comments.

Regards

Carlos, if you dont have the option to "lock" a site, that is likely because one of the other adminstrators "locked" it the site.. .  you would have to get that administrator to unlock you.. then you should be able to lock the site.... .  if not, you would have to contact support. 

Eric, I tried to lock the account on 4 differentes Sites: 3 of 4 has the option to "lock" but 1 of them don't have it. 

This is the Administration screen for this site:

Hi Carlos.  There is the option to "Lock Account" unde the Site Management ...  Locking prevents other users from revoking or transferring this account..  It would be nice to have a read-only account option; but currently the only option is to add new users as Administrators..  But Locking the account will prevent any other admin from revoking or transferring ownership of the account..  

Hi all, 

I had this issue yesterday. I have created different sites in Aruba InstantOn for different customers. I gave access to each site to the customers and other support partners. 

Yesterday, I noticed that I lost access to one of these sites. Asking to the customer who has access, he confirmed that my acccess was removed.

Is there any chance to protect the account who created the site to don't  be removed (intentionally o by mistake)?

Is read-only profiles are in the roadmap of Aruba InstantOn?

In the current scenario, i don't know if exists any possibility to recover access to Site thru Aruba Support.

Thanks in advance for your comments.

Regards