I have several client devices mainly Roku's and Amazon firestick's that seem to prefer the 2.4ghz band. I get horrible bandwidth on my 2.4ghz (the amazon fire stick is 4k and seems to only pull 11mbit on 2.4ghz which causes a lot of stuttering and buffering). Is there any way to force the client to use the 5ghz band? I understand band steering is on but these devices just do not seem to comply. I know they support 5ghz as my previous wifi I had to separate out the SSID's to separate bands and force them to connect to the 5Ghz only SSID. I have an AP11.
Hi thanks for your feedback. As you said, band steering is constantly turned on. Please contact support if you continue to have such issues.
Also, please note that we release new features and functionality with every software release periodically.