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Aruba Instant On 1930 crashes

  • 1.  Aruba Instant On 1930 crashes

    Posted 10-18-2020 02:09 PM

    Hello,

    my 1930 24 Port Switch keeps crashing regularly during the night.

    There is no current crash log for this, the last one I got is this one (I don't know if this is related though):

    %IPADTBL-F-IPSEGMNT: IP segment data is not found for interface User Defined Port 1.
    
    ***** FATAL ERROR ***** 
    Reporting Task: L2HU.
    Software Version: 1.0.2.125 (date Aug  2 2020 time 15:37:26)
    base_address=0x00468000
    ros(+0x7612f0)[0xbc92f0]
    ros(HOSTG_fatal_error+0x14)[0xbcc364]
    ros(OSSYSG_fatal_error+0x258)[0x11a70f0]
    ros(+0xb3b09c)[0xfa309c]
    ros(+0x84f754)[0xcb7754]
    ros(IPATG_is_same_segment+0x18)[0xcc0418]
    ros(+0x8afc94)[0xd17c94]
    ros(+0xf1215c)[0x137a15c]
    /lib/libp2linux.so.1(task_run+0xf4)[0xb6f88818]
    
    ***** END OF FATAL ERROR *****  

     

    Did anyone else experience those crashes and is there a fix for this?

    The last cold startup:

    Oct 16 2020 23:20:11InfoINIT-I-StartupCold Startup

     

    I don't really have more information about this crash since there is nothing else in the log about this.


    #1930
    #crash
    #switch


  • 2.  RE: Aruba Instant On 1930 crashes

    Posted 10-19-2020 12:03 PM

    illumni241,

    Welcome to my world!

    I am getting a similar Crash Log message whenever I try to connect my WIn 2016 Server (which runs my Domain, DHCP and DNS). Currently I have it on another switch and my firewall does the routing between them - not ideal.

    Are you using any L3 features such as routing and the DHCP Relay? For me that seems to be the issue.

    Perhaps we should compare notes. So far Support have not been able to help me.



  • 3.  RE: Aruba Instant On 1930 crashes

    Posted 10-19-2020 03:14 PM

    @illumi241  Please open a support case so they can assist in troubleshooting your issues.

    https://www.arubainstanton.com/contact-support/ 



  • 4.  RE: Aruba Instant On 1930 crashes

    Posted 10-24-2020 07:35 AM

    It seems to be an issue with Layer 3, yes. I disabled Layer 3 Routing to see if that is helping and so far it did not crash.